Frequently Asked Questions

Yes! We also serve Long Island, Upstate New York, New Jersey, and Pennsylvania. Travel fees apply for events outside the five boroughs.

No. Our photo booth is a full-service experience. We handle delivery, setup, operation, and breakdown so you can enjoy your event without worry.

Yes! Every package includes a professional booth attendant to ensure everything runs smoothly and your guests have the best experience.

We typically arrive around 1-2 hours before your reserved photo booth start time to ensure everything is set up, tested, and fully ready for your guests. 

No, our team arrives on the day of the event, typically 1-2 hours prior to the start time, to handle setup and ensure everything runs smoothly.

If your venue requires an earlier setup, we can certainly accommodate that with our Idle Time add-on, allowing us to arrive earlier in the day based on the venue’s schedule and requirements.

We require access to a dedicated 3-prong outlet within 10-15 feet of Photo Booth location, a 8x8 space, and access to venue Wi-Fi for instant photo delivery. 

If Wi-Fi isn't available, guests will receive their digital captures as soon as we connect to a secure network.

Yes! Outdoor setups must be on a flat, stable surface and under a tent or covered area provided by client. All setups are subject to weather conditions.

Guests can received their captures via text, QR code, or email (and instant prints available if your package includes it).

Yes! We offer instant prints on-site during your event, available as an add-on or included in our package. An optional add-on for unlimited prints is also available for larger events.

Our props are curated for a modern, premium look such as trendy glasses and themed signs made of sturdy, high-quality materials, not the usual prop sticks. Hats aren’t provided to ensure hygiene and safety for all guests.

Our packages start at 3 hours, which is the most popular timeframe for events. We also offer longer packages, and additional time can be added at a discounted rate.

The timing depends on the flow of your event. Many couples book the Photo Booth during the reception, so guests can capture memories alongside dancing and celebrations. Some even opt to include it for the cocktail hour and after-party for additional fun. We’re happy to help you decide the best timing based on your schedule. 

We recommend booking at least 2-3 months in advance to secure your date. 

Yes! We offer multi-day rentals and provide discounts for extended events, making it perfect for corporate functions or longer celebrations.

Given the custom work, design process, and logistics planning - we can still work with you if the date is still available. Please note, if event is within two weeks, additional fees may apply.

We offer custom templates, branded props featuring your company or logo, and a personalized photo gallery. Sharing features are also customized to highlight your brand.

Yes! We’re a licensed and insured business and can provide a Certificate of Insurance, making it easy to work with most venues and corporate clients. 

Yes! We require a 50% deposit to secure your date, with the remaining balance due 2 weeks before your event. Flexible payment options are also available upon request.

Payments are made securely through our booking portal using Apple Pay, Credit Card, or ACH transfer. We do not accept other payment methods. 

Yes! We understand event planning is not easy, and to help you along the way we can provide custom payment plan to break down your payments up until event day.