Frequently Asked Questions

No. Our photo booth is a full-service experience. We handle delivery, setup, operation, and breakdown so you can enjoy your event without worry.

Yes! We also serve Long Island, Upstate New York and New Jersey. Travel fees apply for events outside the five boroughs.

Yes! Every package includes a professional attendant to ensure everything runs smoothly and your guests have the best experience.

We typically arrive around 60 minutes before your reserved start time to ensure everything is set up, tested, and fully ready for your guests. 

We require access to a dedicated 3-prong outlet within 10-15 feet of Photo Booth location, a 8x8 space, and access to venue Wi-Fi for instant photo delivery. 

If Wi-Fi isn't available, guests will receive their digital captures as soon as we connect back to a secure network.

Yes! Outdoor setups must be on a flat, stable surface and under a tent or covered area provided by client. All setups are subject to weather conditions.

Guests can received their captures via text, QR code, or email (and instant prints available if your package includes it).

Yes! We offer instant prints on-site during your event, available as an add-on or included in our package. An optional add-on for unlimited prints is also available for larger events.

Our props are curated for a modern, premium look such as trendy glasses and themed signs made of sturdy, high-quality materials, not the usual prop sticks. 

Our packages start at 3 hours minimum, which is the most popular timeframe for events. We also offer longer packages, and additional time can be added at a discounted rate.

We recommend booking at least 1-2 months in advance to secure your date. 

Yes! We offer multi-day rentals and provide discounts for extended events, making it perfect for corporate functions or longer celebrations.

Given the custom work, design process, and logistics planning - we can still work with you if the date is still available. Please note, if event is within two weeks, additional fees may apply.

Yes! We’re a licensed and insured business and can provide a Certificate of Insurance, making it easy to work with most venues and corporate clients. 

Yes! We require a non-refundable 50% deposit to secure your date, with the remaining balance due 2 weeks before your event. Flexible payment options are also available upon request.

Payments are made securely through our booking portal using Apple Pay, Credit/Debit Card, or ACH transfer. We do not accept cash payments.